HIPAA Notice of Privacy Practices

HIS NOTICE DESCRIBES HOW HEALTH-RELATED INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

This Notice of Privacy Practices (“Notice”) describes how Elevate Wellness Center LLC (“Elevate,” “we,” “us,” or “our”) may use and disclose information that relates to your health, wellness, or personal information provided in connection with our services and your rights regarding that information.

Elevate Wellness Center LLC provides wellness education, coaching, administrative support, and care coordination services. Elevate does not provide medical diagnosis, clinical treatment, prescribing, or pharmacy services. Medical care is delivered by independent licensed healthcare providers, and medications are dispensed by independent licensed pharmacies.

Elevate may receive, create, store, or transmit health-related information in connection with coordination activities, communications, intake processes, and support services.

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OUR RESPONSIBILITIES

We are committed to protecting the privacy and security of your information and maintaining reasonable administrative, technical, and physical safeguards designed to prevent unauthorized access, use, or disclosure.

We will:

• use and disclose information only as described in this Notice or as permitted by law

• limit access to information to individuals and service providers who need it to perform their responsibilities

• maintain security practices designed to protect electronic communications and stored information

• notify affected individuals if a breach of unsecured information occurs when required by applicable law

We reserve the right to revise this Notice. Updated versions will be made available through our website.

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HOW WE MAY USE AND DISCLOSE INFORMATION

Care Coordination and Administrative Services

We may use and disclose information to coordinate services, facilitate intake, support scheduling, communicate with independent providers and pharmacies, and assist with continuity of care.

Communications

We may communicate with you through phone calls, video meetings, messaging platforms, email, and other electronic methods to provide coaching, coordination, reminders, and service-related information.

Business Operations

We may use information for internal operations such as quality improvement, compliance activities, training, customer support, and system maintenance.

Service Providers

We may share information with third-party service providers that assist with data storage, communication platforms, scheduling tools, customer relationship management systems, and operational support. These providers are expected to maintain appropriate safeguards.

Legal and Safety Requirements

We may disclose information when required by law, in response to legal processes, to prevent serious threats to health or safety, or to comply with regulatory obligations.

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ELECTRONIC STORAGE AND SYSTEM ACCESS

Information may be stored and accessed through secure electronic systems used for scheduling, communication, care coordination, customer relationship management, and administrative operations. Authorized personnel may access information through computers, mobile devices, and secure platforms as necessary to provide services and support coordination activities.

We implement reasonable administrative, technical, and physical safeguards designed to protect information accessed through electronic systems, including access controls, authentication measures, and secure communication practices.

Information may also be accessed through third-party systems operated by independent healthcare providers, pharmacies, and service vendors involved in coordination activities. These parties are expected to maintain appropriate privacy and security safeguards consistent with applicable requirements.

While we take reasonable steps to protect electronic information, no system or transmission method can guarantee absolute security.

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ELECTRONIC COMMUNICATION RISKS

Electronic communications, including phone calls, video conferencing, SMS messaging, and email, may carry inherent privacy and security risks despite reasonable safeguards.

These risks may include technical failures, unauthorized access, transmission errors, or interception.

By choosing to communicate electronically with Elevate Wellness Center LLC, you acknowledge and accept these risks.

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INDEPENDENT PROVIDERS AND PHARMACIES

Medical evaluations, diagnoses, treatment recommendations, laboratory ordering, and prescribing are performed solely by independent licensed healthcare providers.

Providers may transmit prescriptions to licensed pharmacies selected by the provider or the patient where legally permitted.

Medication fulfillment, compounding, dispensing, shipping, counseling, and pharmacy oversight are performed exclusively by independent licensed pharmacies.

Elevate Wellness Center LLC does not control clinical decision-making, prescribing practices, pharmacy operations, medication availability, dispensing procedures, or shipping timelines.

Information may be shared with providers and pharmacies as necessary to facilitate coordination and continuity of care.

Independent Provider Privacy Practices:

Independent licensed healthcare providers involved in your care maintain their own privacy practices and legal obligations regarding the medical services they provide. You may receive separate privacy notices directly from those providers describing how they collect, use, and protect your medical information.

Elevate Wellness Center LLC is not responsible for the privacy practices, medical records, or clinical documentation maintained by independent healthcare providers.

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YOUR RIGHTS

You may have the right to:

• request access to information maintained by Elevate

• request corrections to inaccurate information

• request limitations on certain uses or disclosures where reasonable

• request alternative methods of communication

• obtain a copy of this Notice

Requests may be submitted using the contact information below.

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DATA RETENTION AND SECURITY

We retain information only as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

While we maintain safeguards designed to protect information, no system can guarantee absolute security.

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QUESTIONS OR COMPLAINTS

If you have questions about this Notice or believe your privacy rights have been violated, you may contact:

[email protected]

You may also file a complaint with the U.S. Department of Health and Human Services. We will not retaliate against you for filing a complaint.

Effective Date: March 2026